Many of us are familiar with the practice of quickly setting up a wiki to work on a team project and centrally collect and organize information with little actual central control and usually a minimum of setup and configuration. ^{link »}

the success of BizWiki by CustomerVision , both in terms of lowered barriers to capturing content as well as adoption by enterprises: BizWiki, which is provided as an on-demand service, allows users to create and edit content without having to adhere to a rigid content management format. It also allows users to get authoritative information using an "Ask the Expert" function. Responses from designated experts can be automatically posted as a piece of content. "It helps corporations retain intellectual capital and dynamically build their content bank," said Brian Keairns, CustomerVision founder and vice president of product management. ^{link »}

some enterprises want to be able to connect their wiki into existing workflow processes within the organization. This could be another bit of useful enterprise context that we can add to the mix. ^{link »}

Enterprise Context for Wikis Blogs and wikis are slightly different forms of two-way content management; they diiffer significantly in who is allowed to subsequently control what is published (blogs typically only let the original publisher change content, while wikis often let anyone change anything.) Given however, their similarity in other respects, I believe the enterprise context overlaps extensively between the two. In this vein, and adding what we’ve already learned about the enterprise context of blogs , et’s take a look at the enterprise context for wikis: Integrated Enterprise Security (SSO, LDAP, Identity 2.0, etc.) Content Auditing and Policy Support (Automated) Open and extensible (inbound and outbound integration points) Support for enteprise search Internal and exernal hosting options Integration with standard workflow products and standards (BPEL, for instance) ^{link »}

tags: mar 09, blogs.zdnet.com

blogs.zdnet.com/Hinchcliffe/?p=39 · Original page