Harnessing Web 2.0 techniques for business process integration, automation, and management, particularly around highly-repetitive, transactionalprocesses will allow more time for tacit interactions , the high value knowledge work that many workers can’t spend time doing because of the overhead of tedious, low-value transactional work. Tacit interactions are perceived as one of the biggest remaining avenuesfor achieving higher worker productivity. ^{link »}

Grand Business Process Visionaries:  Rearden Commerce  ^{link »}

SMB Business Process Visionaries:  Bridgewerx ^{link »}

tags: mar 09, blogs.zdnet.com

blogs.zdnet.com/Hinchcliffe/?p=40 · Original page